OMG! 45 days and still no refund from ShopClues.com website. I tell you shopping from ShopClues.com website was not less than a hellish experience for me. I have been purchasing items and gadgets from online shopping websites like eBay and Amazon etc since the last 7-8 years. Ebay has always stood by the side of Buyers and though there have been very few incidents of bad dealings at ebay.com or ebay India website but whenever there have been any purchase dispute with ebay merchants, eBay has always made a refund within a weeks time and even earlier in some cases and at times they offered me discount vouchers to compensate. I am an out ‘n out patriotic Indian. We feel our blood gushing to our nerves, when ever we shout Bharat Swabhiman slogan. We shout from strength of guts, against foreign companies suppressing our local business. But if our local business is in the hands of thugs like Sanjay Sethi and Sandeep Aggarwal who founded ShopClues.com then we have to think twice before trusting fully on our Indian businesses. Though am still against FDI in commodities and small scale consumer focused business sector, like retail and cultural food and consumables. On the other hand am very much in favour of welcoming advanced technologies and health and fitness related products in India.
I was talking about my worst ever experience in online shopping website ShopClues.com. Man! I warn you to never visit their website, even by mistake. It will be better, if you program your mind that the word ShopClues.com have NULL value. Its total waste of money and time. Can you imagine calling twice or thrice daily for more than 45 days to an outstation landline telephone incurring STD call charges? Worst thing is their automated system keeps you on hold for more than 3 minutes before it connects with an agent. And what you hear from those agents, is pre-written tele-calling script.
“We surely help you Sir. Please allow 48 to 72 hours to resolve this issue. Please wait 48 hours we will revert back to you soon. Your concern is set on priority. Your concern has been forwarded to refund department. Please wait 48 hours”.
Imagine they have 400 agents and every time you have to hear same script in new voice till you get connected with each of them. You keep on waiting for phone call or email from ShopClues.com but gets nothing. Yeah ! no email, no sms/text and no phone call either. They just wish their “internet based looting business” should keep on getting new customers. I humbly advise you never buy anything from ShopClues.com website. They are Thugs!!
Online review company MouthShut.com has several negative reviews about Shopclues, where customers have rated it as a poor website with overall score of only 2 stars out of 5
The ShopClues.com company maintains 3 offices in India to run their fraudulent business:
- Gurgaon, Haryana (Headquarters)
- New Delhi, Delhi
- Mumbai, Maharashtra